James A. Hoeg
Certifications
(Microsoft Certified Systems Engineer 3.51 & 4.0)MCSE
MCT (Microsoft Certified Trainer)
MCP+I (Microsoft Certified Professional + Internet)
MCP (Microsoft Certified Professional 3.51 & 4.0)
CCNP (Cisco Certified Network Professional 2.0)
CCNA (Cisco Certified Network Associate 1.0 & 2.0)
CNA (Certified Novell Administrator 3.x)
CTT (Certified Technical Trainer)
Compaq Rack Mount Certified
CompTIA A+
CompTIA Network+
CompTIA iNet+
MOUS – Access 2000 (Microsoft Office User Specialist)
Education
AAS (Associates in Applied Science – Networking Technology) from
Wake Technical Community College
Job Skills Summary
Design, configuration and support for the following systems:
Novell, NT, OS/2 LanServer, Unix, Linux, Macintosh file servers, Novell, NT, OS/2 LanServer, Unix, Linux print servers, NT fax servers (Brooktrout implementation), single and fault-tolerant DHCP implementations, single and multihomed WINS architectures, Unix and NT primary/secondary DNS servers, NT RAS Servers, dialin Unix, Multitech, US Robotics, Xyplex servers, Microsoft PPTP servers, Microsoft Terminal Servers, Microsoft Proxy Servers, Unix and NT (IIS) Internet and intranet web servers, Unix and NT e-mail servers, Unix and NT Usenet news servers and primary/secondary Microsoft SMS site servers. Design and engineer workstation autobuild and migration process for large client rollouts. Design and engineer integrated networks consisting of Novell, Windows NT, OS/2, Unix and MacIntosh entities.
Work History
Company: Butler Tech. Solutions/BlueStorm Consulting 4/00-Present
Job Title: Senior Network Consultant
Responsibilities: Project management. Evaluation of customer networking requirements and define migration strategies to the future. Provides pre-sales support by interfacing with the customer on a regular basis to ensure the optimum solution. Establish customer requirements, project design, system designs, and test strategies. Analysis of procedures and documentation of processes. Design infrastructure configurations.
Company: CompuCom Systems Inc. 4/98-4/00
Job Title: Senior Systems Engineer
Responsibilities: Project management. Evaluation of customer networking requirements and define migration strategies to the future. Provides pre-sales support by interfacing with the customer on a regular basis to ensure the optimum solution. Establish customer requirements, project design, system designs, and test strategies. Analysis of procedures and documentation of processes. Design server and workstation configurations.
Company: People Unlimited, Inc./CompuCom Systems Inc. 10/97-3/98
Job Title: Lead Engineer
Responsibilities: Migration from Novell NetWare servers and Windows 3.1 clients, to Windows NT Servers, MacIntosh workstations and Windows NT Workstations. Infrastructure design and implementation of corporate TCP/IP network including VLAN design and implementation. Establish customer requirements, project design, system designs, and test strategies. Analysis of procedures and documentation of processes. Design server and workstation configurations. Design and engineer "auto-build" process for installing the workstation configuration. Train and oversee field engineers responsible for building and deploying workstations.
Company: Cedalion Education Inc. 4/97-10/97
Job Title: Technical Trainer
Responsibilities: Deliver Microsoft, non-Microsoft and customized courseware. Deliver courses based on integration of Unix, NetWare, MacIntosh, and Windows NT servers. Keep abreast of new courseware and technologies. Develop and refine new courseware. Provide comprehensive instruction to clientele as well as other trainers. Maintain and administer production network. Participate in consulting opportunities.
Company: Prosoft I-Net Solutions 2/97-4/97
Job Title: Technical Trainer
Responsibilities: Deliver Microsoft Official Curriculum as well as Prosoft’s proprietary courseware consisting of Internet and intranet technologies. Keep abreast of new courseware and technologies. Develop and refine new courseware as a Subject Matter Expert. Provide comprehensive instruction to clientele as well as other trainers.
Company: CNC Global Resources Inc./GKN Automotive, Inc. 11/96-2/97
Job Title: Consulting Engineer
Responsibilities: Migration from DEC Pathworks network to Novell NetWare network. Project implementation, testing, programming, analysis of procedures and documentation of processes. Provide hardware, software and network support as a member of the Information Systems department. Analyze and resolve hardware, software and network related problems. Build and/or set up workstations and peripherals. Train and provide education for employees.
Company: National Technical Services/IBM Corporation 10/95-7/96
Job Title: Senior Support Technician
Responsibilities: Provide third level hardware, software and network support for workstation support group. Establish customer requirements, system designs, and test strategies. Build and/or set up workstations, OS/2 LAN Servers, and peripherals. Train and provide education for customers and technicians. ISO-9000 documentation of processes.
Company: News & Observer, NandO.net 8/94-10/95
Job Title: Network/Systems Administrator
Responsibilities: Infrastructure design and implementation of TCP/IP, IPX/SPX, AppleTalk and NetBIOS networks. Set up, maintenance and administration of UNIX, Novell, MacIntosh, and Windows NT servers. Set up, maintenance and administration of bulletin board systems, Web servers, Usenet news servers, and E-Mail servers. Designing and building custom workstations and servers. Project implementation, testing and documentation. Web publishing, graphics editing, program scripting. Product design and flowcharting. Hardware, software and network support and troubleshooting. Training of employees and customers in new products and procedures.
Volunteer Work:
Cary Library Aide
YMCA Counselor
Wake Tech Community College Student Teacher
Job Skills
Operating SystemsLanguages
Hardware
Software/Protocols
Professional Interests/Goals
References, transcripts and student evaluations available upon request.